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“To help marketers understand AI and how it applies to our craft, Econsultancy recently held a Digital Outlook event in Singapore and invited marketing AI expert Deborah Kay, Founder of Digital Discovery, to give an overview of the state of the art.” – The four most exciting areas of AI for marketers in 2019 –  Econsultancy

Bot Experts and Influencers of 2018 – We decided to focus on the ones who are the most active and contribute to the industry the most.” Botmakers Blog

“Meet the 2nd ChatBottle Awards bot experts and their nominees!” Chatbottle Awards Bot Experts 2018

“Deborah Kay is a Dialogflow guru and can help you make the bot responsive to incoming messages and make the conversational experience engaging.” – How Chatfuel bot makers collaborate with their clients on projects – Janis.ai

“If you build a bot that relies on users to tap on buttons and has no NLP, can’t respond to small talk or chit chat and cannot handle emojis or stickers,” says Kay, “then 60% of the time, the bot will fail the user and the user experience will be bad.” – How to Write Compelling Chatbots That Receive Double-Digit Response Rates – Databox

“I’m going to demonstrate this by showing you how to teach your bot to respond to “knock knock” jokes. I chose this example after seeing this article by Deborah Kay as it’s a nice simple way to introduce context.” Tutorial: Putting Context into Conversations -Steve Worswick, Pandorabots

“Deborah Kay is a whizz with digital marketing…(she) has really helped us broaden our customer reach and develop our digital marketing strategy.” – From Management Consultancy to Lipsticks – Style Guide

“We got in touch with Deborah Kay from Digital Discovery and she shared with us her Twitter traffic tips.” – Free Traffic Sources: Explode Your Website With High Quality Traffic – Fast! – Caffeinated Blogger

“The Winners of Singapore Website Awards 2017 To Become The Trendsetters of Website Design In Years To Come. The Singapore Website Awards (SWA) is the first in the series, seeking to recognise and reward the outstanding performance, talent and effort of the best web developers, web designers and web agencies. – Singapore Website Awards 2017

72 Experts Share Amazing Social Media Marketing Tools [2019] – Serpline

How to Become a Twitter Marketing Expert with $0 Budget [2016] – Social Quant

“Here’s an example. I was chatting with ‏@JUHLiSELBy about how refreshing it was to get real responses on Twitter and @debbiediscovers joined our conversation. We were talking about botting, and @debbiediscovers showed us how she could find if a person is botting or not. That’s how Deborah got me to notice her even more. It’s a great way attract attention to your tweets and show your expertise.”

21 All Star Twitter Marketing Accounts You Need to Follow [2016] – Social Quant

“I got to know Deborah recently through our daily conversations on Twitter and she has proven to be a master! From building Twitter bots that has better influence than me, running a company and fundraising. Deborah has many talents up her sleeves that can help you improve your game on Twitter.”

Conference Speaking Engagements

Chatbots and the Human ConnectionSingapore Writer’s Festival (2 November, 2019)

Digital Outlook 2019: AI in Marketing – Econsultancy (23 January, 2019)

Big Data and AI Asia – Corp Agency (4-5 December, 2018)

Chatbots and AI: Hype or Reality – Osome (13 September, 2018)

Improving Digital Marketing & Customer Experience with AI, Advanced Analytics and Chatbots – Clariden Global (15-16 August, 2018)

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